Effective Date: 24-07-2019
Last Updated: 30-07-2025
Welcome to CognitBotz.com (“we,” “us,” or “our”). At CognitBotz, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
a) Information You Provide to Us
- Name, email address, phone number, company name
- Business inquiries or messages submitted via contact forms
- Resume/CV for career applications
b) Information We Collect Automatically
- IP address and browser information
- Device identifiers
- Location (approximate, via IP)
- Cookies and usage analytics (via tools like Google Analytics)
c) Information Collected via Services
If you use our automation or AI services, we may process:
- Business process data
- Document contents (e.g., invoices, policies)
- API or platform logs (with customer authorization)
2. How We Use Your Information
We may use your data for:
- Providing and improving our website and services
- Responding to your inquiries or demo requests
- Sending newsletters or marketing communications (with opt-out)
- Analyzing user behavior to enhance user experience
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Legal Basis for Processing (EU Users)
We process your personal data based on:
- Your consent
- To fulfill a contract
- Our legitimate business interests
- To comply with legal obligations
4. Cookies and Tracking
We use cookies to:
- Analyze traffic
- Customize content
- Provide secure access
You can control cookie preferences via your browser settings.
5. Sharing Your Information
We may share your information with:
- Authorized employees and contractors
- Cloud service providers and analytics tools
- Law enforcement or regulatory bodies (when legally required)
- Partners or affiliates (with notice and consent)
We do not sell your personal data.
6. Data Storage and Security
- Data is stored on secure servers with encryption where appropriate.
- We follow best practices for access control and data protection.
- Retention policies depend on the purpose of data collection and contractual requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold
- Request correction or deletion
- Withdraw consent at any time
- Object to processing or request data portability
For such requests, contact us at: privacy@cognitbotz.com
8. International Data Transfers
If you are outside India, please note that your data may be processed in India or other jurisdictions where our servers or vendors operate, with appropriate safeguards.
9. Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices of third-party websites.
10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with the revised date.
12. Contact Us
For any privacy-related concerns, you can contact:
CognitBotz Solutions Pvt. Ltd.
Email: hello@cognitbotz.com
Address: Serenity Square,Raheja Mindspace,Hyderabad
Phone: 9346575094